SaaS · Conversational AI
2024 – presente

MasiBot AI agents + WhatsApp Business for sales teams.

A SaaS platform combining a no-code visual builder, GPT-4 agents and a Kanban-style CRM to automate sales and customer support over WhatsApp.

Visit masibot.io
50+
Idiomas soportados por el agente
99.9%
Uptime de la plataforma
SOC 2
Compliance Type II
4 planes
Starter · Growth · Pro · Enterprise
Context

Why it exists.

Latin American SMBs run sales and support on WhatsApp, but they lack serious tools to scale. The usual pattern is a human advisor replying manually or a rigid chatbot that frustrates customers.

What we built.

We built a multi-tenant SaaS platform with a drag-and-drop visual builder, GPT-4-powered agents with conversational memory, a Kanban-style CRM with lead scoring, segmented broadcasting and a real-time analytics dashboard. Scalable architecture with bank-grade encryption and SOC 2 Type II.

Outcome.

MasiBot operates today as a SaaS product with plans starting at US$7.99/month, integrations with OpenAI, WhatsApp Business API and an ecosystem of business tools. It supports more than 50 languages and maintains 99.9% uptime.

Stack
Next.jsNode · FastifyPostgreSQLOpenAI · GPT-4WhatsApp Cloud APIRedis · BullMQSOC 2
Project detail

MasiBot starts from a simple question: why do Latin American SMBs keep losing sales on WhatsApp because they cannot respond on time? We built the platform from zero, including product, engineering and infrastructure, for sales teams that need to automate without losing a human tone.

The core is a no-code visual builder: anyone on the team can create a conversational flow with conditional logic, API integrations and human handoff when needed. On top of that engine we added GPT-4 agents that remember previous interactions and respond in more than 50 languages, a Kanban-style CRM with lead scoring, segmented broadcasts and real-time analytics.

The architecture is designed to scale: 99.9% uptime, bank-grade encryption and SOC 2 Type II compliance. Today MasiBot operates as a commercial product with four plans, from Starter at US$7.99/month to Enterprise, and a growing ecosystem of business integrations.

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